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Death of a 43 year old woman while waiting at medical emergency reception in Vratsa leads to protests

death year old woman while waiting medical emergency reception vratsa leads protests
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22:39, 02.02.2022
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A protest was held in front of the Emergency Department of the hospital in the North-western city of Vratsa in the evening on February 2.

People are demanding a change in the health care system - they are disgusted and scandalized by what is seen in a video shared on social networks, showing a 43 year old mother dying in front of her young child at the hospital reception, whilst various documents were asked from her.

In memory of the deceased woman, residents of Vratsa lit candles in front of the Emergency Department. Tensions escalated as protesters attempted to break into an emergency ward, but the police stopped them.

The protesting people also demanded the resignation of the hospital's director.

In front of the BNT camera, outraged citizens told personal experiences of how dissatisfied they were with medical care.

The investigation into the death of the woman continues. Witnesses and relatives of the deceased were interviewed. The medical documentation from the hospital, videos from the emergency department, as well as employment contracts and job descriptions of employees were seized.

A detailed analysis of all calls to 112, which were received by the Centre for Emergency Medical Aid, is to be made.

According to Nikolai, who lived with Miglena and her son in a civil partnership, the emergency centre refused to send an ambulance.

I was told that if we lived within the city, it would be better if I give her a lift to the hospital. They asked me if she was in condition to move and I said yes, he explained. She is moving ... bring her to us, Nikolai says he was told. I immediately hung up the phone and took her to the emergency centre, he added.

The Emergency Centre say the answer they gave to the man (to bring the woman to the hospital if she is within the city) was not a refusal.

According to the 112 system, there is no such conversation that sending an ambulance with a relevant team had been refused. The conversation is for a triage, to decide which team to send, pre-medical, medical, resuscitation and so on, said Dr. Ivan Stanyov from the Centre for Emergency Medical Aid in Vratsa.

According to the director of Vratsa Regional Health Inspectorate (RHI), the inspection should start from the signal to the emergency number 112.

This check will determine whether there was a call to the emergency centre, whether they responded, said Dr. Orlin Dimitrov - Director of RHI Vratsa.

After Nikolai gave the woman and her child a lift to the hospital, in his personal car, the documents procedures began.

The 5-year-old child, whose mother died, will not be placed in a social institution.

The grandparents are the trustees, because Nikolai was not married to his mother. He and the mother's sister will take care of the 5 year old child.

An exhumation and autopsy of the deceased woman are to be conducted for forensic examination, which will determine the cause of death.

Summary information on the case is also expected from the Executive Agency "Medical Audit" of RHI in Vratsa.

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