Shopping malls re-opened

Shopping malls in Bulgaria re-opened on Monday 18 after they were closed for more than two months due to the state of emergency, which was introduced in the country to limit the spread of the coronavirus.

Although not many, but there were some customers, BNT found during a visit to a mall.

The ban to operate entertainment and gaming halls and bars on the territory of large shopping malls remains in effect, as well as the ban on indoor restaurants, fast food restaurants, pubs and cafes, entertainment centers, children's and sports indoor equipment. Exceptions are the restaurants an open-air gardens and a separate entrance.

According to the new requirements, the customers of the malls will have to enter and leave from different places. The number of visitors will be adjusted to prevent crowding. Each store will monitor for safe physical distance between customers. It is recommended not to touch products.

Silvia Chaparova, marketing manager in a shopping centre: Mainly, escalator handles, lifts, buttons inside and out of lifts, benches and all kinds of surfaces that are frequently touched by visitors are disinfected. Maximum 4 people will be allowed in the lifts, or one family. The capacity in the lifts is up to 7 people at a time behind each other. Our air conditioning system, which is centralized, is programmed to only bring in air from the outside.

How do customers feel?

"I'm old, so I'm worried about what's happening. We've isolated ourselves, but we'll have to get used to it. Of course, the measures must be adhered to, because the danger has not passed yet. This is the new normality, as they started calling it now. We have to accept it, comply with it and be responsible so that all activities can go on, " a customer of the shopping centre said.

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